Job Description
Multi Brand I-Gaming Business is looking for SNR Fraud Analyst to join the team.
In short, we are the gatekeepers of all monies in and monies out.
You should detect, investigate and mitigate Company risk exposure.
Responsibilities
- Investigation (Detect)
- • Review all FTD’s on a daily basis
- • Investigate players with similar patterns/behavior
- • Review High depositors
- • Duplicate accounts
- • Bonus abuse
- • Link players (syndicate behavior, collision fraud) Players and Affiliates
- • Identify Affiliate Fraud/Collision
- • Open-source background checks if required (social media, google)
- Withdrawals
- • Review high withdrawals
- • Players with high cash-in to purchase ratios
- • Review suspicious gameplay – high bets
- • Free money withdrawals
- • Review KYC (when required)/SOF/SOW
- • Review of 3rd party payments
- Fraud prevention
- • Locking and blocking of high-risk accounts
- • Locking of duplicate accounts
- • Reporting of suspicious behavior
- • Creating reports to identify high risk behavior (based on DNA of Company fraud)
- • Creating rules and reports in order to identify fraud and risk
- Reporting
- • Reporting on confiscations
- • Reporting of Affiliate Fraud
- • Reporting on high cash-ins
- • Reporting on locked accounts
• Provide recommendations and feedbacks based on report findings
Support and 3rd party relationships
Review and provide assistance for fraud related queries – Internal.
These are all the queries dealt with on a daily basis via Skype or email - Support:
- • Bonus allocation reviews
- • Discard bonus restrictions
- • Duplicate account reviews
- • Locking and unlocking of accounts
- • Any other fraud and risk related queries
- KYC:
- • Review suspicious player documents
- • Review and approve SOF/SOW documents
- • Suspicious betting patterns
- • Review high cash-ins
- • 3rd party deposits,
- • linked accounts, duplicate account
- •And any other Fraud and risk related queries they require assistance with.
VIP: - • Player disputes
- • Responsible gaming disputesAffiliates:
- • Identify Affiliate fraud/Collision
- • And any other Fraud and risk related queries they require assistance with.
- 3rd Party Relationships – Soft Swiss
- • Create Jira tasks to provide assistance with a global review on high-risk players (cash-ins and deposits)
- • Reporting of high-risk players (linked accounts, bonus abuse, betting abuse)
- • Player disputes
- • Work closely with Fraud manager in order to mitigate as well as system improvements and any other back-office assistance