Job Description
As Head of Risk, Fraud & Payments you will be responsible for the implementation of the company’s strategy and best practices for the risk, fraud and payments policies and procedures.
Requirements:
- • 3 years’ experience in a similar, senior role within the Igaming
- • Strong knowledge of gambling compliance including RG, AML and KYC
- • Possess good communication and negotiation skills
- • Broad knowledge of the payments and fraud landscape
- • Good understanding of 3rd party Fraud, Risk and Compliance systems
- • Excellent verbal and written English skills
- • Strong relationship and stakeholder management skills
- • Able to handle pressure and can work independently
- • Experience in leading and managing a team of substantial size
Key Responsibilities:
- • Strategy implementation for risk, fraud & payments internal policies, procedures and best practices for the daily operations
- • Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc
- • Implement and review processes and best practices regarding customer registration, KYC verification, CDD, and EDD
- • Work across the business and external departments to address payment operations, risk, technical and fraud issues
- • Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc
- • Implement payments optimisation strategies to maximise deposit levels and acceptance rates
- • Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience
- • Chargeback Management and reporting on losses to the COO and Senior Management
- • Manage a sizeable team of various Risk, Fraud and Payments professionals including setting of objectives and overseeing the team’s performance
- • Ensure that business objectives are met through effective and efficient team management
- • Handle of high-risk payments, fraud and AML related escalations
- • To instill best practices, processes, and systems and drive continuous improvement environment
- • To be a key decision-maker in complex or challenging investigations, ensuring any potential risk to the business is mitigated effectively and swiftly
- • To be proactive at all times & ensure errors and bugs in the system are identified, prioritized and reported to the respective project management/technical teams effectively
- • To provide guidance, direction and feedback to the team and management in the form of support metrics
- • Drive and implement new and current projects
- • Analyse data to identify fraud trends and provide reporting to the management team
We offer:
- • To be a part of strong professional environment
- • Culture characterized by curiosity, humor, ambitions, people that ready to help each other
- • Competitive compensation
- • Paid vacation: 20 working days per year
- • Paid sick leaves: 10 working day without medical list + 30 days with medical one`s
- • Free English classes (online)
- • Up to 80% compensation of learning after probation period
- • Opportunity to professional and career grows
- • Team buildings and corporate activities
- • PE support by professional accountants