Job Title

Head of Risk, Fraud & Payments

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Job Description

As Head of Risk, Fraud & Payments you will be responsible for the implementation of the company’s strategy and best practices for the risk, fraud and payments policies and procedures.


  • • 3 years’ experience in a similar, senior role within the Igaming
  • • Strong knowledge of gambling compliance including RG, AML and KYC
  • • Possess good communication and negotiation skills
  • • Broad knowledge of the payments and fraud landscape
  • • Good understanding of 3rd party Fraud, Risk and Compliance systems
  • • Excellent verbal and written English skills
  • Strong relationship and stakeholder management skills
  • • Able to handle pressure and can work independently
  • • Experience in leading and managing a team of substantial size

Key Responsibilities:

  • Strategy implementation for risk, fraud & payments internal policies, procedures and best practices for the daily operations
  • • Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc
  • • Implement and review processes and best practices regarding customer registration, KYC verification, CDD, and EDD
  • • Work across the business and external departments to address payment operations, risk, technical and fraud issues
  • • Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc
  • • Implement payments optimisation strategies to maximise deposit levels and acceptance rates
  • • Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience
  • • Chargeback Management and reporting on losses to the COO and Senior Management
  • • Manage a sizeable team of various Risk, Fraud and Payments professionals including setting of objectives and overseeing the team’s performance
  • • Ensure that business objectives are met through effective and efficient team management
  • • Handle of high-risk payments, fraud and AML related escalations
  • • To instill best practices, processes, and systems and drive continuous improvement environment
  • • To be a key decision-maker in complex or challenging investigations, ensuring any potential risk to the business is mitigated effectively and swiftly
  • • To be proactive at all times & ensure errors and bugs in the system are identified, prioritized and reported to the respective project management/technical teams effectively
  • To provide guidance, direction and feedback to the team and management in the form of support metrics
  • • Drive and implement new and current projects
  • • Analyse data to identify fraud trends and provide reporting to the management team

We offer:

  • • To be a part of strong professional environment
  • • Culture characterized by curiosity, humor, ambitions, people that ready to help each other
  • • Competitive compensation
  • • Paid vacation: 20 working days per year
  • • Paid sick leaves: 10 working day without medical list + 30 days with medical one`s
  • • Free English classes (online)
  • • Up to 80% compensation of learning after probation period
  • • Opportunity to professional and career grows
  • • Team buildings and corporate activities
  • • PE support by professional accountants

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