Job Title

KYC Agent

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Job Description

Due to fast development International I-Gaming Company is expanding its team.

In this matter, looking  for a junior KYC Agent to join the team.


  • •  Previous experience in a similar role would be an asset.
  • •  Specialization in the detection & prevention of fraud.
  • •  English – Upper-Intermediate level or above.
  • •  Excellent communication skills(both written and verbal).
  • •  Meticulous, initiative, analytical thinking.
  • •  Ability to meet deadlines on a day-to-day basis.
  • •  Ability to work well with others and be a team-player.
  • •  Willingness to learn.
  • •  Excellent eye for detail.



  • •  Handling and verifying KYC documents.
  • •  Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
  • •  Suggesting improvements to the KYC procedures.
  • •  Review failed payments to players.
  • •  Following up any payment-related issues or customer queries proactively.
  • •  Processing incoming and outgoing customer payments, in a timely and error-free manner.
  • •  Undertaking necessary administration work, including dealing with customer. correspondence and record-keeping/case management payments, in a timely and error-free manner.
  • •  Professionally handling all related customer queries.
  • •  Undertaking necessary administration work, including dealing with customer correspondence and record-keeping/case management
    We offer:

    • Competitive salary (Base + Bonuses) with additional benefits is currently on offer.
    • Challenging work, with award-winning products, in a dynamic, international team.
    • Professional and personal development
    • Opportunities to progress within the company.
    • Ability to work Remotely or in one of the 7 offices across all over Europe (From Latvia to S. Africa)Do not miss your chance!
      We look forward to welcoming you to our team!

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