Job Title

KYC Agent

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Job Description

Due to fast development International I-Gaming Company is expanding its team.

In this matter, looking  for a junior KYC Agent to join the team.



  • Previous experience in a similar role would be an asset
  • Specialization in the detection & prevention of fraud
  • English – Upper-Intermediate level or above
  • Excellent communication skills(both written and verbal)
  • Meticulous, initiative, analytical thinking
  • Ability to meet deadlines on a day-to-day basis
  • Ability to work well with others and be a team-player
  • Willingness to learn
  • Excellent eye for detail



  • Handling and verifying KYC documents
  • Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level
  • Suggesting improvements to the KYC procedures
  • Review failed payments to players
  • Following up any payment-related issues or customer queries proactively
  • Processing incoming and outgoing customer payments, in a timely and error-free manner
  • Undertaking necessary administration work, including dealing with customer. correspondence and record-keeping/case management payments, in a timely and error-free manner
  • Professionally handling all related customer queries
  • Undertaking necessary administration work, including dealing with customer correspondence and record-keeping/case management

We offer:

  • Competitive salary (Base + Bonuses) with additional benefits is currently on offer.
  • Challenging work, with award-winning products, in a dynamic, international team.
  • Professional and personal development
  • Opportunities to progress within the company.
  • Ability to work Remotely or in one of the 7 offices across all over Europe (From Latvia to S. Africa)


Do not miss your chance!

We look forward to welcoming you to our team!

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