Job Title

KYC Agent

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Job Description

Due to fast development International I-Gaming Company is expanding its team.In this matter, looking  for a junior KYC Agent to join the team.

Requirements:

  • • Previous experience in a similar role would be an asset
  • • Specialization in the detection & prevention of fraud
  • • English – Upper-Intermediate level or above
  • • Excellent communication skills(both written and verbal)
  • • Meticulous, initiative, analytical thinking
  • • Ability to meet deadlines on a day-to-day basis.
  • • Ability to work well with others and be a team-player
  • • Willingness to learn
  • • Excellent eye for detail

Responsibilities:

  • • Handling and verifying KYC documents
  • • Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level
  • • Suggesting improvements to the KYC procedures
  • • Review failed payments to players
  • • Following up any payment-related issues or customer queries proactively
  • • Processing incoming and outgoing customer payments, in a timely and error-free manner
  • • Undertaking necessary administration work, including dealing with customer. correspondence and record-keeping/case management payments, in a timely and error-free manner
  • • Professionally handling all related customer queries
  • • Undertaking necessary administration work, including dealing with customer correspondence and record-keeping/case management

We offer:

  • • Full-time position in the office or Remote
  • • A unique working environment in a friendly team
  • • Full time job with flexible schedule
  • • Opportunity of career growth
  • • Benefit package
  • • Fascinating work atmosphere

Do not miss your chance!
We look forward to welcoming you to our team!

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