Job Title

VIP account manager (Finnish speaking)

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Job Description

You have a history of working with high value and celebrity clients, and have a track record of building and teams that develop long-lasting relationships with clients and deliver high-quality results?

As a team, we always strive to be better at what we do. We believe in collaboration, a non- hierarchical approach, our own initiatives, and last but not least in having fun at work!

Welcome to our multiple award-winning Gambling Company.

 

Responsibilities

  • • Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them
  • • Check and attend to top winners daily [Cashouts],
  • • Check and attend to top depositors daily,
  • • Check and attend to birthdays daily,
  • • Tableau – check and compare own stats to brand to see how you are affecting total stats,
  • • Respond to Inbound during the day and within 15 hours (evenings/weekends),
  • • Attend to 150 list each week using formulas to decide on appropriate offers,
  • • Submit gifts list by 21st of each month,
  • • Introductions within 24 hours,
  • • Prepare for 1on1 meetings with the above goals in mind.
  • • (Have info listed = bi-weekly update).
  • • Maximising players value
  • • Working out of office hours, as business requires

    Skills/Qualifications required

    • • Friendly and positive communicator
    • • Native Finnish speaker 
    • • Adaptable and flexible when it comes to working hours 
    • • Excellent communication skills 
    • • Great organization, relationship building, planning and prioritization skills, with strong attention to detail

      We offer:

      • • Competitive salary (Base + Bonuses) with additional benefits is currently on offer.
      • • Challenging work, with award-winning products, in a dynamic, international team.
      • • Professional and personal development
      • • Opportunities to progress within the company.
      • • Ability to work Remotely or in one of the 7 offices across all over Europe (From Latvia to S. Africa)

       

      Are you the one we are searching for?
      Apply right now and we will contact you during 24Hours.

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