Job Title

VIP Account Manager

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Required Skills:

Job Description

You have a history of working with high value and celebrity clients, and have a track record of building and teams that develop long-lasting relationships with clients and deliver high-quality results?
Welcome to our growing international team!

Skills required:

  • • Friendly and positive communicator
  • • Native Finnish speaker 
  • • Adaptable and flexible when it comes to working hours 
  • • Excellent communication skills 
  • • Great organization, relationship building, planning and prioritization skills, with strong attention to detail

Responsibilities:

  • • Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them
  • • Check and attend to top winners daily [Cashouts]
  • • Check and attend to top depositors daily
  • • Check and attend to birthdays daily
  • • Tableau – check and compare own stats to brand to see how you are affecting total stats
  • • Respond to Inbound during the day and within 15 hours (evenings/weekends)
  • • Attend to 150 list each week using formulas to decide on appropriate offers
  • • Submit gifts list by 21st of each month
  • • Introductions within 24 hours
  • • Prepare for 1on1 meetings with the above goals in mind
  • • Maximising players value
  • • Working out of office hours, as business requires

We offer:

  • • A unique working environment in a friendly team
  • • Full time job with flexible schedule
  • • Opportunity of career growth
  • • Benefit package
  • • Fascinating work atmosphere built up by real igaming fans

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